Mice and rats
Mice and rats: close the way in first
Traps catch what is inside. Sealing keeps the next ones out. We do both, in that order of importance.
We walk the outside first: vents, pipe gaps, door sweeps, the garage.
We seal what we can reach with steel mesh and sealant.
We set traps where the activity is and check them on a schedule we agree with you.
We tell you what is yours or your landlord's to fix.
What you might notice
Signs, and what they usually mean
Scratching in the walls or ceiling
Often at night. It usually means a way in at the roofline or a vent.
Droppings along walls
Look under the sink, behind the stove and in the garage. Mice leave many small ones.
Gnawed packaging
Cereal, bread and pet food bags are the first things they reach.
Before and after
What you do, and what you leave alone
Before we come
Give us a clear path to the places they use.
Put food in sealed containers.
Clear the base of the garage walls and under the sink.
Don't set your own traps in the rooms we'll check.
After we leave
We'll tell you when we're back to check traps.
Leave the traps where they are.
Keep food sealed until we say the activity has stopped.
Wear gloves and wet droppings before wiping them up.
Questions
Mice and rats, answered
How do you know where they get in?
We walk the outside and the crawl space with a light and look for gaps the width of a pencil. We show you each one before we seal it.
Will sealing fix it for good?
Sealing makes a return much less likely, but we don't promise it. Our guarantee covers the pest we treated for 60 days. Its terms, limits and exclusions are written on your scope.
Who fixes the gaps we can't reach?
Usually the owner or the landlord. We write them on the report so the right person gets the list.
Seen something?
Heard it in the wall?
Text a photo of what you found, or a short note of where and when.